Shipping policy

Shipping Policy
Effective Date: October 27, 2025

At Perfume Sphere, we strive to process and ship your orders quickly and securely. Please review our shipping policy below to understand how and when your order will arrive.

Processing Time

  • Orders are typically processed within 1–2 business days after payment is received.

  • Orders placed on weekends or holidays are processed on the next business day.

  • During high-volume periods or promotional sales, processing times may be slightly longer.

Shipping Methods & Delivery Times

We ship orders via trusted carriers such as USPS, UPS, and FedEx. Delivery times vary based on destination:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Next-Day Shipping: 1 business day (available at checkout where applicable)

Delivery timeframes are estimates provided by carriers and may be affected by weather, holidays, or carrier delays.

Shipping Rates

  • Shipping rates are calculated at checkout based on weight, destination, and selected method.

  • Free standard shipping may be offered on eligible orders — any such offers will be clearly displayed during checkout.

Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number.
You can track your package directly through the carrier’s website or via your Perfume Sphere account page.

Shipping Restrictions

  • We currently ship within the United States and select international locations.

  • Some international destinations may have fragrance shipping restrictions due to air-transport regulations (alcohol-based products).

  • We do not ship to P.O. Boxes, military addresses (APO/FPO/DPO), or freight forwarding companies.

Lost or Delayed Packages

If your tracking number shows your order as delivered but you haven’t received it:

  1. Check with household members or neighbors.

  2. Wait 24 hours — occasionally carriers mark packages as delivered early.

  3. If still missing, contact us at oudvials@gmail.com.
    We will assist you in opening an investigation with the carrier.

Perfume Sphere is not responsible for packages lost or stolen after confirmed delivery.

Damaged Shipments

If your order arrives damaged:

  • Contact us within 48 hours of delivery.

  • Include photos of the damaged product and packaging.

  • We’ll replace or refund the item and provide a prepaid return label if necessary.

International Shipping

  • Delivery times vary by country and customs processing.

  • Customers are responsible for any customs duties, taxes, or import fees.

  • We recommend verifying your country’s import restrictions before ordering.

Address Accuracy

Please double-check your shipping address during checkout.
Perfume Sphere is not responsible for delayed or lost packages due to incorrect or incomplete addresses.

Contact Us

Perfume Sphere Customer Service
📧 oudvials@gmail.com
🌐 www.perfumesphere.com

We appreciate your business and aim to ensure your fragrances reach you quickly, safely, and with care.